top of page

WHEN WILL I RECEIVE MY ORDER?

DELIVERY FEES

If you would like to receive your order in a specific date in advanced, please let us know at checkout (you will see there is a box for it). If you don't let us know, we will deliver as follows:

When will I receive my Empanadas (1500 × 1200 px)_edited.jpg

Please note we can only send orders on working days. We cannot dispatch orders on Bank Holidays, so please bear this in mind when ordering around bank holiday weekends.

England & Wales

We offer free delivery on orders above £60.

Orders below £60 are subject to a £5.99 delivery fee.

​

Scotland

We offer free delivery on orders above £60

Orders below £60 are subject to an £8.49 delivery fee.​

ORDERING FOR A PARTY/EVENT?

If you are ordering for a particular event, we strongly recommend you receive our empanadas as soon as possible (at least 2 days before the event). Our empanadas should be stored in the freezer and they last up to 3 months, so there is always opportunity to order ahead. 

​

In the case of any delays with deliveries, we will be able to do something about it if there is a few days leeway.

​

​We use a very reliable Next Day service with DHL, but occasionally there can be delays. Our packaging is designed to maintain the cold chain for up to 48hrs. If there is a small delay and the empanadas are delivered within that 2 day window, then they will still be safe to consume/freeze. If there is a longer delay, please contact us and we will issue a full refund or offer to send the order again. 

bottom of page