Frequently asked questions

How and when will the empanadas be delivered?


Your order will arrive within the next 1-3 working days, depending on when you place your order. Orders placed before 11am on Mon-Thurs will arrive next day. Orders placed after 11am may have to be dispatched the following day. Orders placed after 11am on Thursdays may have to be dispatched the following Monday. Your empanadas will be packaged using foil trays, protective foil lining and ice packs to keep them cold in transit. Our packaging is designed to maintain the cold chain for up to 48hrs - most of our orders will arrive within 12-18 hours from the time they are sent. We use DHL Next Day weekday guarantee service - which means the emapandas will get to you the next day after they are dispatched. ​If you have a specific date you want your delivery to arrive, there will be a small box when you check out where you can specify your date. You may also leave us a note with your order. If you are planning a special event, we recommend you order the empanadas to arrive 1 day before the event - DHL delivery service is extremely reliable but occasionally extra day delays can happen. ​ If you are local to us: We are currently running local takeaway nights from our production kitchen in Didcot. If you are local to us (<4miles from Didcot) you will be able to order hot empanadas on Thursdays, Fridays and Saturday nights from 6 - 9pm. Simply select your local delivery date at checkout and we will deliver your order hot on your selected date - if you have a specific time, please let us know in the notes and we will try our best to deliver then. You may also place orders via Just-Eat, UberEats or Deliveroo.




Do the empanadas come cooked?


Yes - our empanadas are already cooked and fried. All you need to do is heat them up in the oven and enjoy! Specific heating up instructions will be on the box or you can also find them here. You can heat up the empanadas direct from frozen or from chilled.




How many empanadas should I order?


We normally recommend 3 to 4 empanadas per person if ordering as a main meal, or 1 to 2 as a starter. We hae a minimum order quantity of £20 in order to be able to deliver our empanadas.




What are empanadas?


Empanadas have a very similar shape to Cornish pasties, but they are a bit smaller and deep fried. They also don't have potato in the filling - so they are overall quite different in flavour. Empanadas are very traditional in all of South America, but particularly in Argentina, they have a become a true staple food and empanadas are a big part of every celebration or family meeting in Argentina.




Where do you make the empanadas? What's your hygiene rating?


We make the empanadas in our small production unit in Didcot. Our production kitchen is licensed by South Oxfordshire District Council with a hygiene rating of 5.




Can I freeze the empanadas?


All of our empanadas can be frozen. If you want to freeze them, place them in the freezer as soon as you receive them. They can keep in the freezer up to 4-5 weeks.




I have a food allergy - can I have your empanadas?


We make all empanadas in a kitchen where we handle ALL ALLERGENS, so we cannot ensure there won't be traces of any particular allergen. If you do have food allergies, please ensure you inform us when you place the order. You can see all of our allergen information, alongside our ingredient list and nutritional information here.